This notice explains what we collect, why, and what you can ask us to do about it. It covers this website and the travel services we provide. Last updated 29 August 2026.
This website and the services described here are operated by Xplorz.Com Private Limited, registered at 211-212 Jolly Bhavan No. 1, 10 New Marine Lines, Mumbai 400020. Where this notice says “we”, it means that company.
If you use the form on this site, we store exactly what you type, and nothing more:
We use it to reply to you and, if you become a client, to set up your account. It is not added to a marketing list, and we do not send newsletters. We keep enquiries for 12 months, after which they are deleted.
To book travel we need what the airline, hotel or authority requires: traveller names as they appear on the travel document, contact details, date of birth and passport or ID details where a carrier or visa requires them, and preferences you ask us to remember such as seat and meal choices. We also hold the booking, billing and payment records that arise from your travel, because we are required to keep proper books of account.
This website carries no analytics, no advertising trackers, no pixels and no cookies. We do not profile visitors, and we do not sell or rent personal data to anyone, ever.
One disclosure in the interest of being straight with you: the site loads its typefaces from Google Fonts, so your browser contacts Google’s servers and Google sees your IP address in the process. Nothing else on the page talks to a third party.
Only what a trip actually requires, and only to deliver it: airlines and their reservation systems, hotels and ground-transport suppliers, insurers where you have asked for cover, visa and immigration authorities where you have asked us to handle an application, and our payment and banking providers. If you travel on your employer’s corporate account, your employer’s travel and finance administrators can see the bookings made on that account. We also disclose information where the law requires it.
On our own servers, encrypted in transit. Access is limited to the people who need it to do their job, and every booking, change and refund is recorded. Because airlines, hotels and reservation systems operate worldwide, your information may be processed outside the country you are in whenever a trip requires it.
You can ask us what we hold about you, ask us to correct it, ask us to delete it, or withdraw a consent you previously gave. Some records we must keep regardless — tax and accounting records in particular — and we will tell you plainly when that applies. Write to support@xplorz.com and we will respond.
If you are unhappy with how we have handled your information, contact our grievance officer, Narayan Iyer, at narayan@xplorz.com. You also have the right to complain to the data protection authority in your country.
If we change this notice we will update the date at the top. Material changes affecting existing clients will be told to you directly rather than left here to be discovered.